Privacy Policy

Your privacy and data security are our top priorities

Last updated: December 2024

Overview

At Mahal Management Software, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community management platform.

Information We Collect

Personal Information

Name, email address, and phone number
Organization and role information
Billing and payment information
Profile information and preferences

Community Data

Member registration and profile information
Event and activity records
Financial transaction data
Vital events registration data

Technical Information

Device information and IP addresses
Usage patterns and analytics data
Cookies and similar tracking technologies
Log files and error reports

How We Use Your Information

Provide and maintain our community management services
Process transactions and manage billing
Communicate with you about your account and services
Improve and optimize our platform performance
Ensure security and prevent fraud
Comply with legal obligations and regulations
Provide customer support and technical assistance

Data Security

We implement industry-standard security measures to protect your information:

End-to-end encryption for data transmission
Secure cloud infrastructure with regular backups
Multi-factor authentication for account access
Regular security audits and vulnerability assessments
Role-based access controls and permissions
SOC 2 Type II compliance

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

With your explicit consent
To comply with legal requirements or court orders
With trusted service providers who assist in platform operations
To protect the rights, property, or safety of our users
In connection with a business transfer or merger

Your Rights and Choices

Access and review your personal information
Correct or update inaccurate data
Request deletion of your personal information
Object to or restrict certain data processing
Data portability and export options
Withdraw consent for data processing
File complaints with data protection authorities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential cookies for platform functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings
Security cookies to protect against fraud

You can control cookie preferences through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

Adequacy decisions by relevant authorities
Standard contractual clauses
Binding corporate rules
Certification schemes and codes of conduct

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@mahalmanagement.com

Phone: +91 1800-123-4567

Address: Data Protection Officer, Mahal Management Software, Mumbai, India

Ready to Get Started?

Join thousands of communities managing their operations securely with our platform.